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Earthwatch Institute. |
|Job Type:||Full Time|
|Experience Required:||2-3 years|
|State/Province:||MA - Massachusetts|
|Salary:||$44,800 to $50,213|
Directly reports to: International Head of IT (at Earthwatch Europe)
Earthwatch Institute is an international, non-profit organization that engages people worldwide in scientific field research and education to promote the understanding and action necessary for a sustainable environment. The ideal candidate will assist staff members in increasing end-user self-sufficiency and have an interest in helping to achieve Earthwatch’s mission.
A vital part of the positions responsibility is making sure servers, desktops, network, phone systems, security and WAN are always available with minimal downtime. The position will assist in troubleshooting end-user issues and respond accordingly with the highest level of support. A majority of the end-users are on site, however many often travel extensively and work remotely.
Earthwatch operate an xRM database, hosted on Microsoft CRM Dynamics, which runs the day-to-day operations of the organization. A key role for the IT Help Desk and Applications Support Manager will be to support the various areas of business within the system, holding the role of champion to support the full, correct usage of the system to include working with users to gather requirements.
Relationship Soft Skills
Pay Grade C-11 to C-18 ($44,800 to $50,213)
Due to limited time and financial resources we are only able to accept applicants who are already eligible to work in the United States.
Please indicate job title in subject line of email. Send cover letter and resume firstname.lastname@example.org; fax 978-897-0935; mail HR Earthwatch Institute, 114 Western Ave, Boston MA 02134. No phone calls please.