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Information Technology Support Specialist Job Details

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Employer:  National Center for Appropriate Technology (NCAT).
Categories:  IT/Web/Technology
Admin/Support
Travel Required:  None
Job Type:  Full Time
Preferred Degree:  Bachelors
Experience Required:  4-5 years
State/Province:  MT - Montana
City:  Butte
Salary:  $25,000-$40,000 depending on qualifications and experience
Job Description: 

The National Center for Appropriate Technology (NCAT) is seeking an Information Technology Support Specialist. NCAT is a private non-profit organization that works to foster and promote sustainable technologies and systems, especially for the benefit of economically disadvantaged individuals and communities. This is an excellent opportunity for a skilled IT professional to work in a fast paced technological environment. The successful candidate will have good computer hardware, software and troubleshooting skills and work as a member of NCAT's outstanding information technology team. This specialist will perform both computer hardware and software related tasks. The IT specialist loads and upgrades new software; troubleshoots and maintains hardware; provides computer support and related training to staff; maintains web sites and intranet pages; ensures timely workstation backups; and configures and troubleshoots organizational email. The specialist is responsible for updating virus and malware protection on all systems, and for maintaining a software and hardware inventory. The position is based in NCAT's Headquarters located in Butte, Montana

Qualifications, Skills and Abilities:

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Information Technology Support Specialist

Minimum requirements are an equivalency of a BA or BS degree in Computer Science or Computer Engineering and minimum of five years experience. Must have experience in hardware and software installation, maintenance and troubleshooting. Windows and Linux server administration knowledge is desired, as well as a working knowledge of database applications. This position requires excellent verbal and written communication skills. Must be able to communicate clearly via phone or email with NCAT staff spread across the United States. Excellent computer skills, organizational skills and the ability to work independently and in a team environment is a must. Must have the ability to prioritize work assignments, to complete tasks in a timely manner, maintain information of a confidential nature, to train and mentor staff, as well as working well in a stressful environment.

Salary and Benefits:

$25,000-$40,000 depending on qualifications and experience. Excellent benefits include paid vacation and holidays, health, life and disability insurance, a cafeteria and 401(k) plan and a pleasant, professional working environment.

Application Process:

This opportunity is open until filled. All persons interested in being considered for the position must submit a cover letter highlighting their experience and skills relevant to the listed qualifications, a current resume and a completed NCAT application. Requests for an NCAT application and inquires about the application process should be directed to Jerrid Burk. Incomplete applications or reference on the application to "see resume" will not be considered. Applicants interested in learning more about NCAT can explore this site for a gateway to websites and projects developed by NCAT staff. Send completed application materials to:

Jerrid Burk
NCAT Human Resource Specialist
jerridb@ncat.org
P.O. Box 3838
Butte, MT 59702

NCAT values diversity and encourages minority and women applicants to apply. For additional information about NCAT please visit our home page.

It is NCAT's policy and organizational philosophy to ensure that all of our employment practices, including recruitment and hiring, are administered for all individuals without regard to race, sex, creed, color, national origin, age, religion, marital or veterans status, disability, sexual orientation, or political affiliation.

01/15/2013
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