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Gorman Chairback Cabins And Lodge Manager Job Details

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Employer:  Appalachian Mountain Club.
Categories:  Admin/Support
Other
Travel Required:  None
Job Type:  Full Time
Experience Required:  1 year
State/Province:  ME - Maine
City:  Greenville
Salary:  non-disclosed
Job Description: 

The GCLC Manager is responsible, in coordination with the MWI Facilities Manager and MWI Operations Manager, for year-round operational management, delivery of guest services, risk management and maintenance at this high quality, full service, AMC facility in the Moosehead Lake Region of Maine. The GCLC Manager lives on site as needed in quarters provided at GCLC. The GCLC Manager is the resident host for the GCLC site and is expected to support the delivery of AMC activities, programs and facility services. The GCLC Manager is responsible for the efficiency of GCLC with a specific focus on crew supervision, total guest experience and facility operations. The remote setting of GCLC requires backcountry skills in all seasons and an enthusiasm for living in and sharing a wilderness environment.

Priorities include, supervising crew, maintaining a safe and friendly atmosphere for all guests, fulfilling operational needs, supporting AMC’s programs and the mission of providing responsible outdoor recreation activities, education opportunities and conservation practices.

This position works in close coordination with the Maine Facilities Manager and MWI Operations Manager and in over-lapping support with the GCLC Lodge and Kitchen Crew and MWL Lodge Managers. This is a full time, year round position with benefits.

Responsibilities in collaboration with GCLC Lodge and Kitchen Crew

  • Take the lead role and supervise all GCLC Crew for the year-round delivery of a warm, welcoming and safe atmosphere for all guests
  • Supervise, train and evaluate seasonal and full-time staff based on AMC/GCLC policies
  • Provide friendly and attentive professional guest services
  • Provide safe transportation of guests to and from facilities, via company vehicle, as necessary
  • Create staffing schedules to provide full coverage and excellent customer service
  • Serve as primary liaison with AMC Reservation, Sales, Marketing, Development, Programming, Education and Conservation staff
  • Maintain the neatness, operations and safety of facility grounds, systems, buildings, guest areas and kitchen at all times
  • Perform facility, vehicle, and equipment maintenance as required
  • Carryout or coordinate facility construction projects using AMC personnel or contracted services
  • Procure supplies necessary to support operations using local and regional sources as availability and budget will allow
  • Oversee and assist with delivery of wholesome and varied meals within the budget limits set for GCLC
  • Operate the facility in compliance with required permits, licenses and standards
  • Implement energy conservation and environmentally sound practices in daily operations
  • Operate and maintain off-grid heat and electrical systems; work with local contractors to troubleshoot problems and improve facility operation as necessary
  • Oversee and promote appropriate retail sales and rentals, including product selection, purchasing, inventory and display maintenance
  • Provide information to visitors and guests about the AMC, local natural and cultural history, risk management, outdoor recreation opportunities, and AMC land management practices
  • Maintain accurate financial records and control routine expenses based on an approved, annual operating budget
  • Attend off-site meetings as needed and as GCLC schedules permit
  • Assist in the development of short and long range plans and operating and capital budgets
  • Assist in the development of marketing plans to promote GCLC facilities and programs
  • Read and comply with all AMC and GCLC policy and procedure in relation to the position and housing at GCLC
  • Other duties and responsibilities as assigned

Qualifications

  • Exceptional customer service skills and outgoing friendly attitude
  • Demonstrated management ability and experience in facility management, hospitality services, and/or related activities
  • Ability to supervise and manage employees to complete a diverse variety of work tasks and work a non-conventional work schedule
  • Familiarity with the proper use and maintenance of basic hand and power tools and chainsaw operation
  • Ability to hike, paddle, ski, snowshoe and instruct others in these activities as required
  • Ability to perform work in a remote camp setting and travel safely in the backcountry in all weather conditions, carrying up to 25 lbs of gear.
  • Ability to safely operate a snowmobile
  • AMC has zero tolerance for the abuse of children. Any employee with access to children will have a criminal record check performed and have references checked regarding their past work with children
  • Commitment to the Conservation-Education-Recreation mission of the AMC
  • Valid Wilderness First Aid certification required (WFR or WEMT preferred)
  • Valid Maine driver’s license, or the ability to attain within 90 days
  • Ability to use a computer to send and receive email, and create Microsoft Word and Excel documents
  • Registration as a Maine Guide is highly desirable

Apply
Send resume and cover letter to: AMCjob216@outdoors.org. No phone calls.

Benefits of Working With the AMC
The AMC offers a great benefits package! Here is a partial list that highlights some benefits offered for our regular full-time employees. Benefits may vary based on position.

  • Group Health Plan, 75 percent employer paid.
  • Group Life Insurance, 100 percent employer paid
  • Long-Term Disability Insurance, 100 percent employer paid
  • Vacation, four weeks accrued each year
  • Holidays, 13 paid holidays/year
  • Use of AMC Facilities, free and discounted rates
  • Free AMC membership

The Appalachian Mountain Club is an Equal Opportunity Employer and welcomes diversity in the workplace. Founded in 1876, the Appalachian Mountain Club is the oldest conservation and recreation organization in the United States. The AMC has 12 Chapters throughout the Northeast and over 100,000 members and activists. The AMC promotes the protection, enjoyment, and wise use of the mountains, rivers and trails of the Appalachian region. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies, and procedures. Our goal is to be a community that is comfortable, inviting, and accessible for people of any age, gender, race, religion, ethnicity, ability, sexual orientation, or socioeconomic status.

11/27/2012

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