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Development And Program Officer Job Details

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Employer:  Earthwatch Institute.
Categories:  Sales/Marketing
Program/Project Mgmt.
Fundraising/Development
Business Development
Travel Required:  None
Job Type:  Full Time
Preferred Degree:  Bachelors
Experience Required:  2-3 years
State/Province:  MA - Massachusetts
City:  Boston
Salary:  $35,000 - $38,000
Job Description: 

Earthwatch Institute engages people worldwide in scientific field research and education in order to promote the understanding and action necessary for a sustainable environment. Our vision is a world in which we live within our means and in balance with nature. We bring together institutions and individuals to understand and inform critical environmental issues by combining world class scientific field research with experiential learning programs that inspire the leadership needed to promote personal and organizational change.

Our research program involves a global community of researchers, conservation volunteers, NGOs and businesses, working together towards a sustainable environment. Earthwatch supports about 60 projects across nearly 40 countries, and draws $20 million in annual revenues, with more than 85% of its budget supporting science research and engagement, and going towards programmatic support. Since 1971 Earthwatch has inspired 93,000 volunteers to join vital conservation research projects in the field. Earthwatch supports research projects in four key areas: Ecosystem services, climate change, oceans, and cultural heritage.

Earthwatch is proud to collaborate with nearly 40 corporate partners around the world, in industry sectors ranging from banking and financial services to consumer products and agriculture. We select companies that take their environmental responsibilities and performance seriously and are open to working constructively with us to benefit the environment and help us achieve our mission.

THE OPPORTUNITY
This role combines both Development and Program responsibilities throughout the year based on the peak recruitment and fielding seasons of Earthwatch expeditions.

Please see list below of key responsibilities. Overall, activities focus on serving as the front line ambassador for the organization, responsible for the recruitment and stewardship of potential public volunteers. The role will be accountable for delivery of an outstanding level of customer service and ensuring ongoing stewardship of participants. Additionally, the Development and Program Officer will be responsible for working collegially with other departments in supporting marketing efforts, product development, membership and donor cultivation.

Development

Provide stewardship to existing volunteers and prospects, fostering a community culture
Pipeline management of qualified leads - existing volunteers and new prospects
Phone-based outbound calling and email campaigns
Accountability for converting in-bound calls into revenue for the organization
Data entry of all new leads; maintenance of existing leads
Update recruitment reports/dashboards on ongoing basis
Attend tradeshows and conferences throughout the year
Coordinate efforts with Development team including events and annual fund
Responsible for cultivation and solicitation of additional donations from volunteers
Program

Process all bookings quickly and efficiently
Respond to all email, telephone and written queries from volunteers during their preparations including briefing materials
Advise volunteers on making appropriate travel and insurance arrangements
Distribute, collate and follow-up with all volunteer paperwork
Ensure all bookings and volunteer records are updated on the database
Solicit and collate evaluation forms from all volunteers; share survey results with Development, Field Management and Research
Support Development Officers in answering inbound enquiries when necessary (e.g. during staff absences and especially busy periods)
SKILLS AND EXPERIENCE:

2 + years experience in development outreach, sales, or recruiting; past experience within a global travel based or non-profit organization a plus.
Capable of making outbound calls routinely to existing and prospective volunteers and supporters.
Strong verbal and written communication skills.
Superior negotiation skills and ability to persuade.
Ability to work cooperatively as a member of a team in a fast paced and changing environment.
Strong prioritization skills, time management and attention to detail.
High energy, goal oriented, creative and collegial. Sense of humor is key.
Strong interest in environmental conservation issues.
International travel experience across a range of countries helpful (especially South America, Asia, and Africa).
Exceptional computer skills and a propensity for learning new technology programs: sufficient in MS Word, Excel, Access, Outlook, Power Point and Adobe Creative Suite.
Willingness to work evenings and weekends to attend events and functions as required.
Ability to identify problem-solve.
Self-motivated, ability to manage multiple projects simultaneously and work independently.
COMPENSATION
Salary range: $35,000 - $38,000

A competitive salary and benefits package, commensurate with experience and effectiveness in sales and donor cultivation will be provided.

Due to limited time and financial resources we are only able to accept applicants who are already eligible to work in the United States.

Please indicate job title in subject line of email. Send cover letter and resume to hr@earthwatch.org; fax 978-897-0935; mail HR Earthwatch Institute, 114 Western Ave, Boston, MA 02134

No phone calls please.

 

06/22/2011

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