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Territory Sales Manager Job Details

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Job Code:  7455
Employer:  Waste Management, Inc..
Categories:  Sales/Marketing
Travel Required:  26-50%
Job Type:  Full Time
Preferred Degree:  Bachelors
Experience Required:  2-3 years
State/Province:  KS - Kansas
City:  Topeka
Salary:  n/a
Job Description: 

At Waste Management, green is more than just the color of our trucks and containers. It is a daily reminder to our over 50,000 employees across North America of the important role each of us plays as stewards of the environment. Waste Management has a deep commitment to making a difference for the environment, for communities and for people.

 

Join us and make a difference in your community.

 

Position Summary:

Generates revenue growth by utilizing a consultative selling approach in prospective and current Waste Management customers. Responsible for managing existing business relationships in order to achieve budgeted sales goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers. The TM is also responsible for prospecting and closing to achieve budgeted sales goals by developing and implementing sound selling strategies that ensure revenue growth by selling to new customers.


II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.


* Establishes and maintains a high level of customer satisfaction. This includes meeting customer retention goals. Communicates to and works with the Retention Manager to resolve unique customer issues.
* Reduces lost accounts by diffusing cancellation requests. Meets or exceeds sales call activity goals for proactive account retention.
* Increases revenue and profitability by executing sound plans on retention calls to improve the customers' service and/or profitability.
* Effectively manages prospects by developing sound marketing plans and maintaining key information in the prospect database.
* Meets or exceeds sales call activity goals for new sales.
* Matches Waste Management services with customer needs by demonstrating knowledge of customers, pricing and competition; effectively communicates pricing and service strategies; proactively engages other Waste Management business opportunities, referring internally as appropriate.
* Effectively use Waste Management sales productivity software tools (i.e. Prospect and Customer Database, Proposal Program, Pricing Tools, etc.).
* Acquires in-depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
* Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
* Updates and secures customer service agreements.

III. Supervisory Responsibilities
None

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.


A. Education and Experience

Required: Bachelor's degree from an accredited college/university or 5-years sales experience in lieu of bachelor's degree, plus 3-years in a non-consumer based industrial sales, commercial sales, or service industry environment that includes: successfully converting customer cancellation requests in order to maintain revenue levels, and/or complex negotiations resulting in signed customer contracts. Internal requirements include 2-years proven success in a Level 3 sales position.

Preferred: Bachelor's degree in Sales/Marketing, plus 5-years in a non-consumer based industrial sales, commercial sales, or service industry environment that includes: successfully converting customer cancellation requests in order to maintain revenue.

This is a field-based position. This position is eligible to participate in sales compensation and recognition programs upon successful completion of sales orientation and/or training programs.


B. Other Knowledge, Skills or Abilities Required

General Competencies Include:

Build Relationships
Communicate With Impact
Demonstrate Professionalism
Make Sound Decisions
Think Strategically
Produce Results
Know the Business
Influence and Negotiate
Manage Work/Time
Use Ethical Practices


When you work with an industry leader, you come to expect more. At Waste Management, we're proud to offer the best pathways for you to achieve career satisfaction, as well as compensation and benefits that live up to your standards. At Waste Management, each eligible employee receives a comprehensive benefits package that includes: Health, Family, Financial & Professional Development. Waste Management is an equal opportunity employer.

 

DID YOU KNOW!
*WM recycles enough paper to save more than 41 million trees.
*WM generates enough green energy to power more than a million homes.
*WM landfills provide more than 17,000 acres of protected wildlife habitat.

 

04/14/2009

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